Important Information & Frequently Asked Questions
Below are some key points about the park and a number of questions that our guests frequently ask.
Important Information - things to know before you book.
- Arrival Time is 1:00pm
- Departure Time is 12:00pm (noon)
- Our electricity supply is 10amp
- The cost of Electricity is NOT included in your pitch fee. Electricity is charged separately based on a metered reading taken before your arrival and shortly before you leave. Payment is expected before you leave site. The current cost is £0.27 per unit.
- We do not have the facility to charge electric vehicles on site. The nearest charging point is in Ashbourne.
- We DO NOT allow the burning of wood of any kind including Fire Pits or wood placed onto BBQ's
- For the comfort of our guests and security on site our park gates are locked at night between the hours of 10:00pm and 8:00am to restrict vehicle access and movement. Pedestrian access is possible at all times and any vehicles returning after 10:00pm will need to be parked outside of the entrance building until the following morning. A contact number is provided on arrival in case the gates need to be opened in the night in the event of an emergency.
- There are no public transport links from the park. The nearest bus stop is in Ashbourne.
- We provide free Wi-fi around the facility block but are unable to provide it across the whole park.
- We do not have any serviced pitches.
- TV reception is good, but does vary according to the aerial equipment you have.
- Day visitors are allowed (@ a charge of £2.00 per person). All day visitors must leave the site by 9:00pm
- The fields surrounding the park is privately farmed land with livestock. There are no areas in the immediate vicinity that is suitable to allow dogs off leads. We do have a fully enclosed dog exercise area on site that is approx. 1 acre where dogs can be let off lead.
Frequently Asked Questions
Location
Can you walk into Ashbourne from the park?
- You can, we do not recommend taking the route down the main A515 as this is a national speed limit road without any footpaths. There are alternative routes into town from the caravan park across quiet country lanes or footpaths. The footpaths cross the fields that belong to the local sheep farm and so will have sheep in them for the majority of the year, any dogs with you will need to be kept on short leads and fully under control. Maps with suggested/highlighted routes are available from reception.
Is there a local pub you can walk to?
- There is a pub in the nearest village at Clifton, which is approximately 2 miles from the park. The majority of the route is along country lanes or across footpaths and is not lit at night. The walk is very popular with guests as it gives the right balance of exercise and refreshment.
Can you hear the race track that is nearby?
- The race track is used for racing meets on about 8 weekends a year. On racing days depending on the direction of the wind you may hear the racing taking place, but the individual races do not last a long time and it is not overly intrusive. Races do not start until 10:00am and take place whilst the majority of guests are off site for the day. Race meet dates can be found by clicking here. If you are interested in attending a race meet then we have a limited number of complimentary tickets available in reception on a first come first serve basis.
Booking
What time is Check in / Check out?
- Check in is from 1:00pm (latest check in is 7:00pm) and Check out on departure day is by 12:00pm(noon)
Can I bring my Commercial Van?
- Yes, within reason due to the size of our pitches. We do not allow flatbed tippers.
Do you allow Car Camping?
- No, we do not allow cars to be used as a place to sleep at night.
Facilities
Do you have water points where I can fill my motorhome tank?
- We do, just let us know when you check in and we will direct you to the most appropriate point. You will need to have you own hose to be able to fill your tank.
Do you have a motorhome grey waste disposal point?
- We do, come and find us in reception when you are wanting to leave and we can direct you over the disposal point.
Do you have security on the park?
- Yes, there is always a member of staff on the park with managers who live on the site. The entrance gates are kept closed at all times and are locked during the night between 10:00pm and 8:00am to restrict vehicle movement and access. Pedestrian access is possible at all times and any vehicles arriving after 10:00pm will need to be parked outside of the entrance building. The park entrance is covered by CCTV which records 24hrs per day. An emergency number is provided on the welcome leaflet in case there is a need to leave the park during the night.
Do you provide Wi-fi?
- We do have wi-fi available for guest use around the reception area and the facilities block. We are unable to provide coverage across the park due to the density of the trees. Any connection to the internet whilst on your pitch will need to be via your own mobile data provider. It is best to check with your own mobile provider for the level of data coverage in the area (our postcode is DE6 2GT). We have found that there is better coverage from EE and Vodafone. The coverage from O2 can be less reliable. The login details to gain access to the guest wi-fi can be found in the reception area.
On Site
Do any of the pitches get sunlight?
- We really are based in the wood and all of our pitches are cut in and amongst the trees. All of the pitches receive shade from the trees. There will be some times during the day where you will get some sun, but it won’t be direct and it will be cooler than if you were out in the open. On a hot summer’s day the park is an extremely pleasant place to be.
Are we allowed open fires or fire pits?
- No. we are a fully wooded area and it is too dangerous to have open fires. BBQs are allowed so long as they are kept off the ground, away from the trees and are attended at all times.
